Return Policy

Merchandise can be returned for a full refund within 14 days of receipt provided:
  1. Items are returned in new condition with tags intact
  2. Original receipt is included
  3. Return package is postmarked no later than 14 days after the package receipt date

Please do not return items if these 3 conditions are not met.

Customers are responsible for their own return shipping costs. Shipping from The James Store to the customer is always free!

Return Address

The James Store
Attn: Website Returns
2603 N 4th St
Columbus, OH 43202

If you have any questions, please email us at


Fit Chart